Simon

28-person team.
all clients
top 5 only
new south wales

before

Simon had been in commercial construction and fitout for sixteen years. twenty-eight people. the business had built a strong reputation for high-end commercial fitouts. hospitality venues, corporate offices, retail spaces. Simon was the reason for that reputation. every client relationship of significance ran through him personally. his project managers were technically strong. every client still called Simon when they had a question, a concern, or a decision to make.

he had been approached twice by acquirers. both times the conversation had died in due diligence when they identified the business was entirely dependent on Simon's personal presence and relationships. his accountant had told him the discount was founder dependency. Simon had filed that information and kept working the same way. the third approach came from a strategic acquirer. Simon decided this time he wanted a different conversation.

the shift

the structural rebuild happened in two phases. phase one was the leadership layer. project managers given real decision rights within their project scope, an operations director hired into a structure ready to receive them. client relationship ownership formally transferred. Simon retained the top five relationships at the executive level, the project managers owned the rest. phase two was the financial architecture. margin floor set, reporting rebuilt so the business could demonstrate consistent profitability independent of Simon's involvement. by month eight Simon was working two days per week in operations.

after

the strategic acquirer returned. the due diligence process produced a different result. the business had documented decision rights, a leadership team running without the founder, consistent financial performance not attributable to any single individual. the acquisition completed at 2.4 times the highest offer Simon had received two years earlier. the acquirer's exact words: "we're buying a business, not a person." that had not been true two years earlier. it was true now.

the lesson

the discount was not the market's opinion of the business. it was the market's accurate assessment of the structural risk. remove the structural risk and the valuation reflects what the business is actually worth.

Transformation metrics

Hrs per week in operations

55–60

Under 20
Consecutive days off

0 in 3 years

42 across 9 weeks
Revenue

$1.5m

$8m in 15 months
Below-margin work

Regularly accepted

Eliminated
previous acquisition offers

2 - both failed due diligence

valuation at acquisition

2.4x highest prior offer
days per week in operations

6

2 at point of sale
client relationships held personally

near 100%

top 5 only
time to acquisition-ready structure

14 months

ready to stop being
the bottleneck?

click below to watch the free training to make you operationally optional.