Diane had built her allied health group over fourteen years. five locations across south-east queensland. occupational therapy, speech pathology, psychology, and physiotherapy under one group. thirty-four people. she had been thinking about an exit for three years. the first valuation conversation with a broker was direct. the business was valued at a multiple that felt low. the broker's explanation was clinical: the group's revenue was substantially dependent on referral relationships that were personal to Diane. the clinical leads at each location had no formal authority. the locations could not demonstrate consistent performance independent of Diane's involvement. buyers would discount heavily for that risk.
Diane asked what the business would be worth if that changed. the broker gave her a number. it was significantly higher. she called exyt® the following week.